Preparing for your Home Purchase

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You have taken the first step to look into purchasing a home, one of the biggest financial decisions you may make. We have prepared this guide for you to help you learn a bit about the process. In addition, we will also provide the step by step guidance you may need.

We love helping buyers find their dream home. That's why we work with each client individually, taking the time to understand their unique lifestyles, needs, and wishes. This is about more than a certain number of bedrooms or a particular ZIP code. It’s about finding the right match for you and your needs.

Take a moment to read through the information. If you have any questions at all feel free to contact us.

Overview of the Home Buying Process

Showing and Open House Etiquette

What are the best practices when viewing homes?
While we are in the home, it is important to keep the conversation at a minimum. With the rise of security systems and technology, many homes are equipped with video and audio recorders. We would not want to say anything that will inhibit our ability to negotiate. This is the same when we are in the presence of the listing agent.

It is important to remember that the house you are viewing is someone's home.

· Please show due respect to the house and its contents.
· Please do not allow children to roam freely throughout the house. They are naturally curious, we would not want them to accidentally break anything, or worse, be harmed.
· Please do not bring along pets.
· Please be sure plumbing is functioning prior to using the bathroom.

For Open Houses the same rules apply. We are happy to accompany you to Open Houses so that we can prepare a market evaluation if you love it. If you would like to go on your own, please be sure to:

· Let us know ahead of time so that we can inform the listing agent.
· Tell the host that you are working with an agent.
- Put our contact number so that they can contact us with further information.

Offer Preparation

When you find the right home, we will help you prepare an offer. We will provide current market data and discuss it with you so that you can submit a competitive offer. We will need the following information to prepare the offer:

· Offer Price
· Property Address
· Deposit with Purchase and Sale Amount: this must be an amount of money you have readily available and is due upon signing the purchase and sale
· Down payment Amount
· Full Legal Name and Address of all parties on offer
· Individual Email Address of all parties on offer
· Copy of Check for $1000 made payable to listing brokerage
· Current Preapproval letter for the amount of the offer
· List of appliances you would like to request to be included
· Any dates you are traveling and or will be unavailable by phone or email

It is important to note that deposits will be made at the point of offer acceptance and purchase and sale signing. You must be sure you have the funds available to write a check when these are due.

The offer will dictate the timeline of the transaction. It is important that all deadlines are met.


We will be with you to negotiate throughout the process. We will strategize together so that we can move forward with your goals in mind and plan for the best possible outcome to meet your needs.

There are a few points in the transaction where negotiations occur:

In the offer process: an offer can be accepted, rejected or countered. It is most common for offers to be countered.
Items that may be included in the negotiation strategy:
- Price
- Timing - a faster or slower closing
- Inclusions - what appliances will be included
- Contingencies - appraisal, home inspection, suitable housing

After the inspection: based on the results, there may be an opportunity for negotiations. We will discuss your concerns and make appropriate recommendations.

After appraisal: if the appraisal comes in lower than the purchase price we will work with you and the seller’s agent to negotiate a solution.

Purchase and Sale and Beyond

Prior to signing the purchase and sale, you will have the opportunity to review it whit an attorney. Once it is signed, your deposit will be due. The next step is to meet with your lender to complete the mortgage application process.

It is very important NOT to do anything that could change your credit. Do not make any big purchases or open new credit cards.

Be sure to provide any documentation your lender requests in a timely fashion.

Your lender will order an appraisal and the report will be sent to you.

During this period, your attorney will review the title.

You will need to secure homeowner’s insurance.

After you receive the mortgage commitment, you can arrange for the utilities to be changed into your name as of the date of the closing. This is also a good time to forward your mail.

For the closing, bring a state issued photo ID and a checkbook for incidentals, as well as the funds due at closing in a certified bank check. Prior to the closing, your attorney will advise you of the amount and to whom it should be made payable.

At the closing, your attorney will have all the legal documents ready for you to sign. It is a good idea to take the whole day off work so that you are available if there is a last minute change in timing.

Once the deed is recorded you are officially a homeowner and can receive the keys and move in!

Frequently Asked Questions

How will you tell me about the newest homes available?
Go to to search homes and register to receive listing alerts so that you will be notified when new homes hit the market. Our website provides up-to-date information pulled from MLS, the database we Realtors use. In addition, we constantly check the New on the Market list so we can be on the lookout for our clients. We will get you this information right away, through email updates.

Will you inform me of homes from all real estate companies or only Arrive Home Realty?
We will keep you informed of all homes. We want to help you find your dream home, which means we need to stay on top of every home that's available on the market.

Can you help me find new construction homes?
Yes, we can work with most builders and get you the information you need to make a decision. On your first visit with the builder, we will accompany you. By using our services with a new construction home purchase, you will receive the services we offer, as well as those provided by the builder, at no additional cost.

Can we go back through our property again once an offer is made but before possession?
Usually, we can notify the seller and schedule a convenient time to visit the property again. Immediately before the closing, we will schedule a final walk-through and inspection of your new home.

Once my offer is accepted, what should I do?
Schedule a home inspection, make a final decision on a lender, and choose an attorney to review the Purchase and Sale Agreement. It may seem like a lot, but don’t worry. We will be there every step of the way.

How long does the process take?
From offer to close it can range from 4-8 weeks, depending on your lender and the kind of financing.

Do I need a preapproval before I find a house?
Yes. It is an important first step in the process. When you find the right home, you will need to submit a preapproval with the offer, so it is important to have one ready. Also, you need to know a lender is willing to lend you the amount you feel you can manage. There is nothing more disappointing than finding a home and learning it is not possible for you to get. We can provide a list of recommended lenders.

What is a short sale?
A short sale is when a seller needs to sell their home but owes more to the bank than the home is worth. It is “short” in terms of money, but not in time. The seller may accept an offer, however, the bank has the final approval. So even if the buyer and seller agree to a price, the bank may not approve that price and may ask for more money. The time frame can vary. Sometimes, the bank can take 3-6 months or more to give an approval of the price, or ask for more money.

Often in short sales, the inspection will be done prior to the bank’s approval. Also, in many cases, the seller asks the buyer to pay for things that a seller would typically pay, ( title V inspection, smoke certificate)

It is possible to get a great value, but there is a risk in terms of time spent waiting and after waiting, you may not agree on a price.

What is a foreclosure?
A foreclosure is a home that the bank has taken back possession due to non-payment.

How do Realtors get paid?
When a property is listed, the seller and the listing agent agree upon a fee for service. This fee is paid by the seller when the property closes. It is split between the seller’s brokerage and the buyer’s brokerage, then the brokers pay a portion to the agents. A Realtor is only paid when the property closes.

How do I find out about schools and the safety of a neighborhood?
The local police department is the best resource for crime statistics. Most towns have the police log available on online.
Some other websites that offer neighborhood data are:

How will I know what to offer if I like a house?
We analyze properties that have recently sold in the area. We take into consideration sold and on market properties, their condition and location, and utilize tools that are available to Realtors to determine a value range. We share the market information with you so that you can make an informed decision.

Why is that seller asking so much for that house?
Seller motivation is different in every situation- it’s the human factor, there is no set rule because everyone has a different situation or mindset. Some sellers stick to their price because they need it to pay off a mortgage or purchase their next home. Others feel their house holds more value than it does due to updates they have done over the years, others may have the time to wait to get the price they want and are comfortable staying where they are.

What other questions do you have? Just ask and we will be happy to help.

About Us

After purchasing our first home and bringing it back to life, we made a decision to embark on careers in Real Estate. We took our extensive customer-focused sales background and built new careers based on the foundation of working hard, doing the right thing, treating people with respect and acting with integrity.

We take the time to learn about our clients’ unique needs and perspectives. From there we tailor the search or sale process to best address the issues at hand. We understand the process of purchasing and selling a home can be an emotional rollercoaster at times. By focusing on the client, and being proactive about issues that may arise, we strive to make the process as smooth as possible. We guide our clients every step of the way, from preparing for the first showing to signing at closing the table.

Since starting in Real Estate we have achieved awards for Excellence in Customer Service, regularly placed in the top tier of our office in Sales and Written Contracts. We continue to expand our base of knowledge through nationally recognized certifications.

You can count on us to assist with negotiations, paperwork, offers and up to date marketing strategies. We work together as a team, so you will have two dedicated Realtors to see you down the road to your new or sold home.

Client Testimonials

"They are excellent and professional. Very patient and always had clear and quick communication. I would highly recommend them to others, and was very happy to have them at my side while I purchased my first home."
Rob, Abington October 2018

"My husband and I worked with Rob and Carla to purchase our first home and we could not be happier with our experience! They took the time to listen to our needs, answered all of our questions, and supported us through each step of the home buying process. We are grateful for Rob and Carla's endless patience, expertise, and always looking out for our best interests. We highly recommend Rob and Carla!"
Anne and Craig, Mansfield September 2018

"Carla and Rob made the home search and home selling process so smooth. They were so responsive with whatever we needed and gave me prompting when paperwork was due. We couldn’t ask for a better team to help guide us. Other adjectives that come to mind are flexible, insightful, patient and kind! We will recommend Carla and Rob to all our family and friends!"
Joeanne, Weymouth August 2018

These guys are the best thing that can happen if you’re looking for a home. From explaining the whole process in detail to helping you find the home you want, they were on top of everything and made the experience truly unique and fun. They were always available for everything we needed, and went above and beyond working with all the other parties to get our deal closed. It was a true pleasure working with them.
Carlos, Rockland, March 2018

"I used Robert and Carla Bethell as my buyer agent for a second time. They are swift but do not rush the buyer into anything. They are exceptional professionals and are extremely patient when things were not moving as smooth as we would have liked on the seller side. I don't like giving people 100 out of 100 on anything, so I have been trying to come up with an excuse not to give them 100. I can't come up with anything."
James, Brockton January 2018


Lenders :
John Harrington Embrace Home Loans (508) 685-4864
Jay P. Austin Star Mortgage (508) 941-5616
Bryan Brown Guaranteed Rate (978) 870-7138

Home Inspectors:
Brett Garceau RJ Inspections 800-253-4402
Stephen Cook Imperial Inspection Services (781) 843-1141
Tiger Home Inspections (781) 849-0088

James Hoye Hoye & Duane , PC (617) 847-4200 jhoye@HDclosings
Ali Alavi Alavi/Braza P.C. Attorneys at Law (877) 552-2529